CIOs expect agile ‘business-outcome’ solutions
We have grown our technology skills and revenues across key practices of Cybersecurity, Hyperconvergence, Virtualization, Data Management and Open Source at Technology Solution Division says Bosco Remedios, GM – TSD, Wysetek.
The Technology Solution Division for Wysetek has been a great addition to the company’s value proposition for IT needs of India organizations. The TSD was incepted a dozen years back at SI Company and IT services company Wysetek Systems Technologists. Bosco Remedios, General Manager, Technology Solution Division, Wysetek Systems Technologists gives an update on TSD achievements in 2018 and the road ahead for next few years.
What were big achievements of TSD (Technology Solution Division) at Wysetek in 2018 ?
Wysetek doubled the security practice in terms of revenue and technologies. We started and established open source practice which is gaining good acceptance across India companies. HCI (Hyper Converged Infrastructure) was started as a specialized practice at Wysetek for a dedicated focus. Earlier HCI was part of Virtualization BU.We have almost doubled employees count in TSD mostly in areas of cybersecurity and open source which had visible impact on company revenues and also significant growth in solutions and services.
What have been the key activities of TSD over the years? Which were top five technologies for TSD in terms of market demand and customer expectations in 2018?
About 12 years back we started TSD, providing virtualization, backup solution and firewall solution primarily in commercial accounts. Over the years we have grown in terms of our technology skills andrevenues. Today we have five key practices under which we have executed project of all sizes for huge enterprises be it BFSI, PSU, Pharma or any other industry.
The top five technologies at TSD in 2018 were Cybersecurity, Hyperconvergence, Virtualization, Data Management (earlier known as data protection) and Open Source
How important are technical and pre sales employees of TSD in today’s modern IT world? How do you keep them trained and abreast with new changes at customer end?
For solution based technologies obviously presales and technical skills are important. As customers demand for detailed presentation on solution and design as well as EOC in many cases. We have our internal training programs as well our own CoE and lab. Also our technology OEM’s help us in achieving trainings needed for modern enterprise IT world.
We don’t intend to start any new practice in TSD as of now but we wish to go deeper and broader in the existing practices. For example – Our cyber security portfolio adding technologies like Deception, cybersecurity etc.
What are the key expectations from Indian CIOs from TSD team of Wysetek?
CIO’s across India are witnessing significant change. Gone are the days of simply keeping IT running efficiently, reducing costs and mitigating risks. Today’s CIOs must also balance a broader role on the executive team and new responsibilities that directly influence business strategy. This has resulted in a significant change in their expectations from us.
Today a CIO expects us to recommend solutions which are agile and in line with the business needs. We are increasingly finding demands from CIO on security solutions which gives the business flexibility. CIOs are now being challenged to use IT strategies and solutions to drive business innovation and transformation. Technical competence, help in choosing right technology / brand and support network are some of the expectations.
How much significant is TSD revenues for Wysetek? List top USPs over competition in the marketplace.
Technology Solution Division is a significant contributor to overall revenues at Wysetek. Today approximately 16 to 18 percent of total revenues (Jan 2018 to Dec 2018) at Wysetek emerged from TSD. We expect that number to go up to 20 to 22 percent for this calendar year of 2019.
The TSD of Wysetek is well equipped with deep technical expertise which is certified as per the new needs of enterprise IT world. Technology Solution Division has over twelve years of rich experience in handling numerous projects across various industries and enterprises of all sizes. The PAN India support network of Wysetek is another major advantage that adds impetus to TSD at Wysetek.
|Top Technologies for TSD at Wysetek in 2018 1)Cybersecurity 2)Hyperconvergence 3)Virtualization 4)Data Management 5) Open Source|
|“TSD of Wysetek is well equipped with deep technical expertise which is certified as per the new needs of enterprise IT world. Technology Solution Division has over twelve years of rich experience in handling numerous projects across various industries and enterprises of all sizes.” Bosco Remedios, GM, Technology Solution Division, Wysetek Systems Technologists|
|Changing Role of Modern CIOs in India : Bosco Remedios – Besides keeping IT running efficiently, reducing costs and mitigating risks, CIOs must balance a broader role on the executive team and new responsibilities that directly influence business strategy. – CIO expects us to recommend solutions which are agile and in line with the business needs. We are increasingly finding demands on security solutions that gives business flexibility to them. – CIOs are now being challenged to use IT strategies and solutions to drive business innovation and transformation. – They need help with technical competence, help in choosing right technology / brand andsupport network from solution providers.|